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Outlook Express Configuration

It's important before you start to consider how you want your mail, it's much like a pizza, plenty of options!

If you want to download your mail and delete it off the server every time you check mail (the most common and privacy conscious method), then use POP3.

If you want to keep your mail on our servers, then you should use IMAP, and not POP3 with "leave on server" option. The use of IMAP does however mean you have to be aware of, and pay particular attention to, your mail quota limit. We'll warn you once you reach 50% and 75% quota usages, and again as your mailbox reaches capacity.

It's not a good idea to mix protocols, choose either POP3, or IMAP, and stick to it. If you don't create or use other folders to store mail outside of your Inbox then it wont affect mail accessibility, since both access the same Inbox, however IMAP allows you to create filters and sub folders to store mail, which POP3 by its very design can not access, resulting in losing access to those messages unless you log back in with IMAP, or Webmail.

In either case, it is advisable to enable encryption for both receiving and sending Emails, the modern, and preferred method is to use TLS, or STARTTLS. STARTTLS connects as normal but then upgrades to encrypted before sending your details, (hence the name: START TLS) this uses the same default server ports (POP3:110 / IMAP:143 / Mail Submission SMTP:587) and is supported in all modern clients and apps and is the most popular method. TLS however uses encryption from initial connection, because of this it requires different ports (IMAPs:993, POP3s:995 and SMTPs:465), there is no other difference between it and STARTTLS, the later perhaps being more widely supported.

We do not accept outgoing (relaying) mail for remote users on port 25, you must use either the message submission port 587, or SMTPs port 465.

Please double check these settings before reporting problems, especially if you are getting relaying denied errors.

It is also important to note that when using IMAP, our system regards several folders as special, including Spam, Junk, and Trash. We automatically delete all contents of the Trash folder after 28 days, Junk folder after 7 days, and Spam folder when its processed overnight.

Some remote IMAP clients, in particular mobile devices, like to use their own methods and create other folders like Deleted Messages, this folder is not a special folder name on our systems, therefor it is not checked for messages to expire, meaning you need to manually delete your trash contents in any Deleted Messages type folder, also note that the contents of that non standard trash folder also count towards your quota.




Step 1: Open Outlook Express, click on the Tools menu, and select Accounts.


Step 2: Click Add account, and select Mail.


Step 3: Enter your name as you would like it to appear in the From field of outgoing mail.
	EG:  Foo Bar


Step 4: Enter the email address people will use to reply to you.
	EG:  deletethis@ausics.net


Step 5: Set your mail servers to send and receive mail.
	Incoming mail server (POP3 server):  mail.ausics.net
	Outgoing mail server (SMTP server):  mail.ausics.net

	Set the SMTP port to 587


Step 6: Username: Enter the email account name. 
	EG:  deletethis@ausics.net.


Step 7: Click Finish.


Step 8: Now click once on the newly created account, and choose Properties. 
	Go to the Servers tab and check My server requires authentication. 
	IMPORTANT Do not use secure authentication as we do not support this method.
	Go to Advanced and tick both the incoming and outgoing SSL boxes.
	Make sure your outgoing port is still 587, OE does not readily do TLS on POP but you can use SSL
	
	
Congratulations,  you're done!


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8:01 PM - Tuesday Dec 12, 2017                        

     Copyright © Noel Butler 2001-2017. All rights Reserved.